Third Party and Bespoke Applications - prolonging system lifecycles with Teamsolve support
After the implementation phase is finished and the vendor's support period has ended, some businesses may struggle to manage application downtime or system malfunction.
The vendor may discontinue support of your application, move into other areas of business or even go into liquidation. All of these scenarios could pose a serious risk to your business practices and result in a significant loss to productivity.
Why Teamsolve Support?
- Tailored support options - from reactive assistance to fully managed, proactive contracts
- Intricate knowledge of both bespoke developments and customisations
- Specialists across all major development languages, including PL/SQL and Java
- Management Reporting (Service status, Recommendations, Issues)
- Can be delivered either on-site, remotely, or a combination of the two
Teamsolve can prolong the lifecycle of such applications and improve your ROI by offering all-encompassing support for your application - regardless of its importance or frequency of use.
From mission critical finance systems, to a rarely used legacy application - you can be sure to benefit from the same supreme level of industry leading expertise and outstanding service that our clients have come to expect.
Offering varying levels of support, we can be as pro-active or reactive as your particular circumstances suit. For some clients we provide a fully managed service with 5 minute response times, for others we fix problems on a reactive basis in the event of a single problem.
Either way, our highly skilled developers and application specialists can minimise the business risk attributed to running unsupported appllications. Teamsolve ensure that by keeping these systems live, they continue to meet your business requriements and form an important part of your wider IT stack.
