Teamsolve

Featured Case Study:
London Borough of Lewisham

End-to-end expertise across Oracle Applications enables this Local Authority to continue to better serve their business and wider community
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 “Knowing that we can pick up the phone if there is a problem and talk to a named member of staff we know and trust is very reassuring”.  

Sally Chin - Acting Group Manager, London Borough of Lewisham

Teamsolve's Oracle Applications Support

Organisations that require Oracle Applications Support often struggle to justify the cost of hiring a full-time Oracle Applications Support DBA - a critical ‘business as usual’ resource that simply doesn’t come cheap.

 

Teamsolve offers a cost-effective alternative which typically saves our clients up to 50% compared to the cost of hiring or retaining a full-time Applications DBA. Our Oracle Applications Support includes services, scripts and patches to ensure your application and underlying architecture is optimised and performant, including:

  • Initial Health Check and Performance Review
  • Proactive Management and Monitoring
  • Performance Tuning
  • Concurrent Manager Monitoring, Administration and Alerts
  • Workflow Support
  • Data Archive and Purge
  • Cloning of Environments
  • Management of Oracle Service Requests (SRs)
  • Customisations and Interfaces
  • Patch Management (including legislative, recommended and security patches)
  • 24x7 support with up to 5 minute response time for mission critical applications


Benefits of Teamsolve's Oracle Applications Support Include:

  • Flexibility 
    Flexible solutions with tailored SLAs customised to your business needs. All your requirements can be catered for
  • Significant Cost Savings
    Up to 50% saving when compared to cost of in-house support
  • Personal Touch
    Named Primary and Secondary DBAs, backed by an entire team of fellow Oracle Certified Professionals
  • Global 24x7 Support
    Round the clock, 24x7 global support with up to 5 minute response time
  • No Hassle
    Hassle free, seamless service transition

Please contact us today to discuss how Teamsolve's Oracle Application Support can assist your business.

 

Read more >> Flexible Support Packages


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