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Support

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"Knowing we can pick up the phone and speak with a named member of staff is very reassuring." 

Sally Chin - Acting Group Manager, London Borough of Lewisham 

Bronze Level Support - cost-effective expertise to call upon as and when you need it - from only £395 per month

Bronze Support from Teamsolve provides the flexibility that today's IT departments demand to maintain their system performance without the commitment of a long-term contract.

 

Bronze Features:

  • Transparent Pricing
  • No Long Term Commitment
  • Phone and Web-Based Helpdesk
  • Online Support Portal
  • Regular Service Reviews
  • Tailored SLAs

It may be that you already have a well staffed internal team of technical people, or your support needs as a small business are relatively small scale. Teamsolve Bronze Support is a cost-effective service that is used by a wide variety of organisations from international operations to small UK start-ups.
 
Often support providers are more than happy to charge you for one hour's consultancy, even for the smallest minute remote Oracle tweaks. Teamsolve Bronze Support allows for fifteen minute increments, making it excellent value for money for those with predominantly minor or sporadic technical issues.

This freedom allows you to call upon our expertise when you need it most, meaning you’re only ever a phone call or email away from having an entire team of skilled technical consultants at your disposal.
 
Response times are flexible, and the same level of professionalism and quality that makes Teamsolve the Certified Advantage Partner of choice for so many UK and international companies is guaranteed.

 

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