Teamsolve's Flexible Oracle Support Packages
We pride ourselves on offering the highest quality Oracle Support and Managed Services at a price that's right for you. Each of the Oracle Support Packages below are customisable - ensuring you get the service that's right for your business.
| Pay As You Go Reactive Support |
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Silver |
Gold |
Platinum | |
| Type of Support | Reactive | Proactive | Proactive | Proactive | ||
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| Online Support Portal |
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| Hotline Support |
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| Fault Resolution |
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| Technical Health Check |
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| Proactive Monitoring |
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| Named Primary & Secondary DBA |
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| Proactive Maintenance |
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| Critical Restores |
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| Performance Tuning |
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| Backup Management |
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| Critical Incident Patching |
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| Service Reports with Recommendations |
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| Quarterly Patch Management |
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| Out of Hours Maintenance |
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| Disaster Recovery Testing |
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Support hours are totally flexible and range from UK Business Hours to 24 x 7 x 365 Support.
To discuss which package is right for your business please call us on 0870 11 22 000, or complete our Contact Us form and a member of our team will be in touch straight away.
