Related Product Sheet

Support & Managed Services

 

Read more about Teamsolve's flexible support levels

 

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Featured Case Study: Education Development International (EDI)

EDI are a leading provider of online assessments and vocational qualifications. Over 80% of their business is conducted online, so it's imperative they have an Oracle Partner that can be entrusted to keep their systems live.
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"Teamsolve's DBAs work seamlessly with our hosting partner to provide a one-stop solution." 

Alan Sayer - Head of IT, EDI 

Flexible Support Packages - customised levels of support for your business 

 

Click on any one of our industry leading Flexible Support Packages* to find out more:

  • Bronze - from only £395 per month
  • Silver - from only £594 per month
  • Gold - from only £1057 per month
  • Platinum - from only £1724 per month
  • Platinum Plus - from only £2512 per month

*and anything else in between...

 

Flexibility is at the heart of all the Support Packages that Teamsolve offer. We understand that every business and every Oracle environment is different, that's why we make sure that every aspect of our Support Packages are fully customisable.

 

Whether it be the hours supported - proactive or reactive - or the time it takes for us to respond, you can be safe in the knowledge that by selecting what's relevant for your business, Teamsolve can provide a robust and secure support service that will keep your Oracle systems live.

 

1st Line or 2nd Line Support

 

Our Flexible Support Packages range from providing a reactive 2nd line of support behind your internal team of DBAs, to a fully managed 1st line hosting solution with proactive monitoring - with Teamsolve's inbuilt flexibility covering everything in between.

 

Regardless of the size of your business and the budget available to your IT department, we can offer you a robust, secure and cost-effective way of managing your Oracle systems.

  

Click on the diagram below to enlarge our Comparison Chart to find out which Support Package is best for you.

    Click to Enlarge

     

Interested in finding out more? Contact Teamsolve today to discuss your specific requirements and identify the most suitable type of Flexible Support Package to meet your business needs.


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