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Support & Managed

 

Download our Support & Managed Services product sheet detailing more about our Fully Managed provision.

 

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The Gherkin, London

Featured Case Study: Global Financial Services Company

Teamsolve helped this global Financial Products company implement the Oracle e-Business Suite 11i (Financials), and now provide on-going Fully Managed Technical and End User Support. Read more

Teamsolve Fully Managed Support - the premier package

When your business and its revenues completely depend on the availability of your Oracle infrastructure, you need an all encompassing solution that optimises system performance and minimises downtime. 

 

Teamsolve's Fully Managed Support provides highly robust, cost effective support that you can count on.  With Teamsolve taking away the burden of managing the day to day administration of your systems, your staff are free to focus on strategic work that adds demonstrable value to your business.

 

With a Fully Managed Support Contract from Teamsolve, your environment will be pro-actively monitored 24 hours a day - 7 days a week by highly experienced DBAs with OCP (Oracle Certified Professional) accreditation.

 

With the best monitoring tools available, our UK only technical support centres look after highly complex Oracle environments for businesses whose systems are constantly critical.  These range from nationally recognised e-tailers and global financial institutions. Couple this with flexible SLAs, such as, up to 5 minute response times, and it's easy to see why this package proves a cost effective, risk free option to reduce cost of ownership whilst increasing system availability.

 

As an Oracle Certified Advantage Partner across both Technology and e-Business Suite, we know how to optimise your systems and keep your business running.


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