Teamsolve 'One Stop Shop' for CASCAiD Ltd
With a relationship spanning two years, Teamsolve are delighted to be CASCAiD's 'Trusted Oracle Advisor' and the first port of call for any Oracle requirement - spanning consultancy, licensing, training support and development.
CASCAiD Ltd, a subsidiary of Loughborough University, is a leading producer of careers software to the Education Sector. Their extensive portfolio of market leading products include CareersMatch, CareerScape and Kudos - which is used in over 80% of secondary schools in the UK.
After traditionally selling their extensive range of careers software in CD format, their strategic direction was shifting towards a predominantly Internet-based product. This new business model created a mission critical need for improvements to the resilience of their back-end Oracle system.
After initially engaging with several suppliers, Teamsolve's Technical Team understood CASCAiD's situation and after a detailed analysis of their business needs, put together a cost-effective solution.
Lynda Lacey, Corporate Service Manager for CASCAiD explains: "We needed to reinforce our internal expertise and the most cost-effective way was to engage with an Oracle Certified Advantage Partner who we knew had the skills to develop our environment".
"We knew from the outset we needed a long-term strategic partner that would take time to understand our business. Teamsolve's approach fitted us perfectly, as they looked at the long-term business benefits, instead of the short-term technical fixes. This gave us confidence in their ability to deliver on projects right from the outset."
Teamsolve began by providing training for CASCAiD's internal resource, to ensure they were conversant with their Oracle architecture.
This was supplemented by Roadmap consultancy, whereby a Teamsolve Consultant spent time understanding their system and produced a Roadmap consultancy document - detailing their technical and functional requirements and providing a framework for a shift towards high availability.
As well as planning and implementing a RAC (Real Application Cluster) environment, giving CASCAiD a resilient, scaleable architecture, Teamsolve continue to supplement their technical team by providing 2nd line technical support. This enables technical issues to be addressed on an ad-hoc basis, during periods of extreme workloads or staff illness and holiday cover.
Lynda added: "Teamsolve's Consultants helped us to establish a robust platform for High Availability as well as giving us a long-term vision of how our systems may develop in the future. With their dedicated support provision, we view them as a valued extension to our internal IT Department and have confidence in their ability to deliver on-time, every time".